Business Development Manager – Amazon Seller Support

We are a new generation digital consulting company head quartered in Toronto, Canada with branch offices in USA and India.

We help our clients move forward in their digital journey to monetize products on Amazon and other eCommerce marketplaces.

We are certified Amazon partner across 23 countries where we help our clients starting from scratch on Amazon (Retail and wholesale) till they reach their brand potential. Our focus is to increase product reach, attain product market fit and boost the sales and visibility.

We are seeking a skilled and proactive Business Development Manager to drive growth and maximize opportunities within Amazon Seller Support. As a Business Development Manager for Amazon Seller Support, you will be responsible for acquiring new clients, building strategic partnerships, and enhancing customer relationships to drive revenue and expand the reach of Amazon Seller Support services.

Job Description:

1. Client Acquisition:

  • Identify and target potential clients, such as sellers, brands, and businesses, who can benefit from Amazon Seller Support services.
  • Conduct market research to understand client needs, pain points, and competitive landscape.
  • Develop a targeted approach to reach out to potential clients, leveraging various channels such as email campaigns, industry events, and referrals.

2. Partnership Development:

  • Establish strategic partnerships with relevant organizations, agencies, consultants, and service providers that cater to Amazon sellers.
  • Collaborate with partners to create joint marketing initiatives, referral programs, and bundled service offerings.
  • Leverage partner networks to expand the reach and adoption of Amazon Seller Support services.

3. Relationship Management:

  • Build and maintain strong relationships with existing clients, providing exceptional customer service and support.
  • Act as a trusted advisor to clients, understanding their business goals and challenges, and providing solutions to drive their success on Amazon.
  • Conduct regular check-ins, reviews, and account planning sessions with clients to identify opportunities for growth and optimization.

4. Revenue Growth and Sales Targets:

  • Meet or exceed sales targets by effectively promoting and selling Amazon Seller Support services to new and existing clients.
  •  Identify cross-selling and upselling opportunities within the client base to drive revenue growth.
  • Develop and implement sales strategies and tactics to increase market penetration and achieve revenue objectives.

5. Market and Competitive Analysis:

  • Stay updated on industry trends, changes in Amazon policies and programs, and competitor activities.
  • Analyze market data and insights to identify opportunities for new service offerings or improvements to existing services.
  • Provide feedback and recommendations to internal teams based on customer needs and market dynamics.

6. Reporting and Analysis:

  • Track sales activities, client engagement, and revenue performance using CRM systems and sales tools.
  • Prepare regular reports and presentations to provide insights into sales performance, market trends, and customer feedback.
  • Utilize data-driven analysis to identify areas for improvement and implement strategies to optimize sales and customer satisfaction.

Qualifications:

  • Bachelor’s degree in business, marketing, or a related field (MBA preferred).
  • Proven 5+ years of experience in business development, account management, or sales roles, preferably within the e-commerce industry or with a focus on Amazon.
  • Strong knowledge of Amazon Seller Central, including familiarity with seller tools, programs, and best practices.
  • Excellent communication, negotiation, and presentation skills, with the ability to build and maintain strong relationships with clients and partners.
  • Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and make data-driven decisions.
  • Results-driven with a track record of meeting or exceeding sales targets.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
  • Self-motivated, proactive, and able to work independently as well as collaboratively with cross-functional teams.
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