Amazon account suspension is Real! Every day, thousands of sellers lose access to their own Amazon accounts. This can be quite exhausting, especially when one moment you’re fulfilling orders, and the next you’re looking at a suspension notice that threatens your entire business.
Rejection of a reinstatement appeal can lead to serious frustration and fear, and consequently trigger further complications in drafting an efficient appeal.
That’s where Krolog, an Amazon account reinstatement expert, comes into the picture! At Krolog Inc., we’ve worked closely with sellers who’ve faced these challenges as we specialize in Amazon Account Reinstatement Services. With years of experience navigating the complicated Amazon appeal processes, we help sellers recover their accounts successfully.
Here’s a quick guide on why appeals fail and what you can do to get your Amazon seller account back up and running.
Common Reasons for Amazon Seller Account Suspension
Before we dive into the appeal process, let’s look at the potential account deactivation reasons. Understanding the root cause behind why an Amazon Seller Account is suspended is the key to crafting a compelling appeal.
- Late Shipment Rate or High Order Defect Rate (ODR): Amazon prioritizes customer satisfaction. If your customer satisfaction score is low, your account may face deactivation.
- Selling Restricted or Inauthentic Products: Even if you’re sourcing from legitimate vendors, incomplete documentation may lead to suspension.
- Accidental Policy Violations: This includes everything from intellectual property infringement and fake product reviews to unauthorized reselling.
- Linked Accounts: Amazon suspends accounts suspected of being linked to previously banned seller accounts.
Why Your Amazon Appeal Got Rejected
Amazon appeal rejected? Let’s learn why through these expert Amazon seller suspension appeal tips:
- Non-specific Plan of Action (POA): Generic templates from forums or other sellers do not create the right impact and could be one of the reasons why your Amazon POA failed.
- Missing Root Cause Explanation: Failing to clearly identify the actual reason for suspension is a major red flag.
- Lack of Supporting Evidence: Claims need to be backed with solid documentation such as invoices, tracking data, screenshots, etc.
- Lack of Strategic Clarity: The language used must be clear, concise, professional, and data-baked.
- Incomplete Coverage of Violations: The Amazon appeal process must address every single issue raised by Amazon.
How to Reinstate an Amazon Seller Account: Step-by-Step
- Identifying the Reason for Account Suspension: Read the performance notification thoroughly while trying to understand what Amazon is communicating.
- Draft a Custom Plan of Action (POA):
- Highlight the Root Cause: What went wrong?
- Suggest a Corrective Action: What did you fix?
- Draft a Preventive Action: How will you stop it from happening again?
- Provide Evidence: Include invoices, tracking logs, or product authenticity documentation.
- Format it for Amazon: to make it concise, structured, and professional.
- Follow Up: Follow up patiently and professionally.
Amazon Account Reinstatement Service: What Krolog Inc. Offers
At Krolog Inc., our Amazon account reinstatement services are built on strategy, speed, and success.
- Identifying the Root Cause: Our experts dig deep to identify the root cause.
- Professional POAs: Our customised, Amazon-friendly, and targeted POAs are perfectly crafted to help you get your Amazon Seller Account back.
- Complete Support: We help gather and organize the right documentation.
- Escalation Assistance: We assist in escalating when basic appeals don’t work.
Why Choose Krolog’s Amazon Seller Account Reinstatement Services
Here’s why our clients trust us with their business:
- High Success Rate
- Transparent Pricing
- Amazon-Trained Experts
- Global Reach
- Professional POA services
Don’t Let a Rejected Appeal End Your Amazon Journey
When matters get out of your control, Krolog is here to assist you! We specialize in professional, data-driven Amazon appeal services that get results.
Need help getting your Amazon seller account back? Contact Krolog Inc. today! Your recovery starts here.
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